Curated and analyzed by the JobGoneToAI team. Original reporting by newstalkzb.co.nz.
Exploring the Limits of AI in Job Performance
— newstalkzb.co.nz
Key Takeaway
The article discusses the limitations of AI in mastering jobs that require emotional intelligence and human interaction. It highlights the trial of an AI assistant at Burger King that evaluates staff friendliness, questioning the effectiveness of such technology in understanding human emotions.
From the Original Report
Ryan Bridge: AI can't master all the jobs On Air Early Edition with Ryan Bridge Opinion Author Ryan Bridge , Publish Date Tue, 3 Mar 2026, 6:04am Follow the podcast on Photo: Getty Images Ryan Bridge: AI can't master all the jobs On Air Early Edition with Ryan Bridge Opinion Author Ryan Bridge , Publish Date Tue, 3 Mar 2026, 6:04am
There’s been a lot of chat about AI replacing jobs lately. And I get it, there are signs it’s happening. For certain roles, especially more junior ones, the threat is real. But there are some things a computer will never know and never be able to do. Like reading somebody’s emotions.
Burger King in the US, this is a story out this week, is trialling AI software to judge how courteous and friendly its staff are. They’ve got an aptly named AI assistant, Patty, apparently doing this task.
Party lives in their headsets, monitoring their every word. If you’re handing out Whoppers at a drive thru, Patty will apparently record how many times you say welcome, please, and thank you. Patty then delivers the Whopper crew a daily friendliness score.
This is an excerpt. Read the full article at newstalkzb.co.nz.
Original Source
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