Zillow Embraces AI Amidst Real Estate Market Challenges

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Key Takeaway
Zillow's CEO views AI as a beneficial tool for enhancing the home search experience, despite the current struggles in the real estate market. The company is integrating AI into various aspects of its operations, although there are concerns about authenticity and user engagement with new features.
As the housing market stalls, Zillow’s CEO sees AI as “an ingredient rather than a threat” that can both help the company protect its turf and reinvent how people search for homes.
Original reporting — we curate and summarize for context
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